How Storage Works & Lock N Roll FAQs

Lock n Roll Storage wants you to know how storage works so you can have a great self-storage experience. Here are answers to some common questions.

Storage FAQs

  • How do I get started?
  • What sizes of units do you have?
  • Does Lock N Roll provide locks? Do you keep a key to my storage unit?
  • Do you have climate-controlled units?
  • What's a drive-up unit?
  • What's a roll-up door?
  • What's the difference between an indoor unit and an outdoor unit?
  • Do you offer RV/boat/car/motorcycle parking?
  • How far in advance can I reserve a storage unit?
  • Do you rent space month-to-month or do I have to sign a lease?
  • Do I need to give you notice when I move out?
  • When can I access my storage unit?
  • What's the difference between access hours and office hours?
  • If I rent a storage unit from you, can my spouse, kids or friend have access, too?
  • If I lose my key and/or access card, what do I do?
  • Do you require insurance on my stored goods?
  • What kind of documentation do I need to provide to rent a storage unit?
  • Do you have handcarts or dollies I can use at your facilities?
  • Can I rent in person, or on the telephone?
  • Supplies FAQs

  • If I do not rent storage, can I still purchase storage and moving supplies?
  • What is your policy on refunds?
  • How do I return these items for refund?
  • Billing FAQs

  • How do I pay my bill?